Why Use Us?
Oak Medical credit control service leaves you to manage your clinical work with peace of mind. By using our debt collection service you can be sure your unpaid bills are being chased.
We are specialists in working with medical professionals and understand the issues regarding patient confidentiality and sensitivities. We also understand the way in which consultants and private medical companies work.
Unlike many debt collection and credit control services we provide a truly personal service. You can deal with us face to face, by phone, email OR via a dedicated page on our website at your convenience.
1. Free Financial Healthcheck
We offer a free healthcheck on your accounts to determine the outstanding debts that are owed, how old these debts are and an idea of how difficult they will be to collect. This will enable us to provide you with a personal service tailored to your specific needs.
Click here to view a sample of a healthcheck report.
There is no obligation to use our services following the healthcheck. If you would like us to run a free healthcheck on your accounts, please fill in the form click here.
2. Paying in cheques
As part of our service, we will pay in all your incoming money to your bank account and provide you with a detailed summary statement of debt recovered, which can also be accessed online.
3. Online access to your accounts
This unique service allows our clients access to their accounts via a secure webpage to monitor our progress online and download weekly reports at their convenience (24 hour availability).
Tracing service
There will be times when a tracing service may be required to locate people who have moved addresses. However this will only be done when all avenues have been exhausted and with the consent of the consultant involved. A small fee will be charged at a competitive rate.
Additional services
Reconciliation of accounts, e.g. identifying invoices that have been paid but not recorded on the system
Information for the Accountant and the Inland Revenue to facilitate end of year tax returns
A total solution
Oak Medical work with Matthew Watson at Ballards accountants in Droitwich. Practice Manager (DGL) is our preferred web based software and with our services, we offer a coordinated solution for all your Credit Control/Data Management and Accountancy
If you would like a 'total solution' to your business finances please contact us.
For more information on our partners please see:

Accountancy Services - www.ballardsca.com

Practice Manager - www.dgl-solutions.com

Oak Medical Group - www.oakmedicalgroup.co.uk
Consultant X, a retired Orthopaedic Surgeon came to us asking for assistance in collecting his unpaid fees. These dated back ten years and was a mixture of medico-legal and private practice. He had not been actively chasing late payers but had paid tax on all monies not collected. We looked at his accounts and discovered that he was owed roughly £200,000. He was very surprised and asked us not to tell his wife!
Our team organised his accounts, removed duplicates and some invoices that had already been paid. In the first 6 months we collected £100, 000 of this money. We continued to collect his unpaid fees over the next year and he currently has £56,000 outstanding.
We do not collect every last penny, but with our experienced credit controllers, we do expect to collect the great majority, even if they are very old debts. Many of these debts were not collected because the patients and insurance companies were not reminded. We would always expect to collect a much greater percentage than a medical secretary and at lower cost.
"My wife used to do it but she never really liked chasing the bills. You have saved me a lot of time and money"